Here are the answers to your most frequently asked questions. Still need help? – don’t hesitate to complete the contact form or call us.
Frequently asked questions
We mark the order as completed when the parcel is handed over to the carrier. You may expect a call or SMS from the carrier within the next few working days.
Goods ordered before 18:00 are usually handed over to the carrier on the same working day. Goods will be delivered within the next few working days or weeks, depending on the destination country and chosen delivery method.
Sure! Please note that only prepaid orders can be collected, we do not accept cash payments. Be sure to call us to arrange a convenient pick-up time.